Terms & Conditions

Ordering

Please check your order confirmation carefully and contact us immediately if any details are incorrect.

Customers must carefully check all names, initials, spelling and personalisation details before confirming an order. We cannot accept responsibility for spelling errors or incorrect details supplied.

Once an order is submitted, personalised and bespoke items cannot be cancelled, exchanged or refunded.

All orders are subject to availability, some items may occasionally be unavailable due to supplier delays or stock shortages. Where an item is delayed or cannot be supplied we endeavour to keep customers informed and discuss available options.

Customers are responsible to select the correct school, size, colour and items. We recommend coming in-store and trying items on where possible.

We recommend checking the school's current uniform list before placing your order as we cannot be held responsible for items purchased that do not meet a school's requirements.

Size guides are provided as a guide only and actual fit may vary between garments, we cannot accept responsibility for incorrect sizes selected by customers.

Parking at the shop 

Please note parking is available onsite for a duration of 1 hour free of charge, you must validate in store your vehicle registration.
The carpark is externally monitored by a third party and we cannot accept responsibility for any user errors, theft, damage or charges relating to the on site parking.

Contact us

If you have any questions about an order please email sales@kickoffsport.co.uk or call 01629 55685

Consumer Rights - Nothing in these terms and conditions affects your statutory rights under UK consumer law.

By placing an order, customers acknowledge that they have read and agreed to these terms and conditions.